Martin Luther King Day
Customer Support Hours
To make changes to payment processing, please contact us by Friday, January 13, 2023 before 11:00am, Central.
You can still access your Online Client Portal anytime by logging in to secure.myvaultloan.com.
If your loan agreement was signed Friday, January 13, 2023 or Monday, January 16, 2023:
Funds will transfer to your bank Tuesday, January 17, 2023.
If your payment is due Monday, January 16, 2023:
- Payment will pull from your account Tuesday, January 17, 2023.
- If not currently on AutoPay, your payment needs to be scheduled by Friday, January 13, 2023 at 3:00pm, Central.